Technology enhancements positively impacting over half of warehouse workers’ mental health

  Posted by: electime      17th April 2025

• Warehouse technology improving the mental health of 56 per cent of workers
• Barcode scan and despatch processes, automated reporting and PDA picking among the tech having the largest impact
• Intelligent routing aiding 40 per centof workers, rising to 60 per cent of those at entry level
• Paperless technology also important for the mental health of 40 per cent of workers

Over 40 per cent of warehouse workers have seen their mental health suffer as a result of their work according to The Warehouse Workers Mental Health Report from StoreFeeder, but technology is playing a big part in improving that.

According to the report, which surveyed 500 warehouse workers across the country, 56 per cent of workers believe that the introduction of technology into the warehouse has improved their mental health, with many different implementations already having a significant impact.

Typically, larger warehouses are more likely to have technology implemented and, as a result, the more positive impact is being had on the mental health of staff of all seniority levels.

Barcode scan despatch processes are having the biggest impact on staff overall, improving the mental health of half of workers, while automated reporting and access to technical support (both 42.5 per cent) are also high on the list of implementations aiding warehouse workers.

That’s especially the case for those at entry level, although overall technology has the biggest impact on those that use it more frequently. For example, while intelligent routing improves the mental health of 40 per cent of workers overall, that rises to 60 per cent of those at entry level, i.e. the workers on the warehouse floor utilising the tech.

At junior and middle management level, mental health is particularly boosted by easy access to reports, while at senior professional level the biggest impact of mental health tends to be around the technologies that allow workers to operate more efficiently, such as barcode scan and despatch processes.

Ian Dade, Operations Manager at StoreFeeder said: “The Warehouse Workers Mental Health Report 2025 highlights the pressing mental health challenges faced by warehouse workers, particularly during peak seasons and in larger operations. These challenges—driven by delivery time pressures, lack of managerial support, and inadequate workplace measures—underscore the need for innovative solutions.

“StoreFeeder’s warehouse management system (WMS) emerges as a powerful tool to address these concerns. By streamlining operations, improving workflow efficiency, and integrating technology to reduce manual strain.”

The impact of warehouse technology on mental health:

You can view the full Warehouse Workers Mental Health Report 2025 at: https://storefeeder.com/blogs/the-warehouse-workers-mental-health-report-2025