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  Posted by: electime      16th April 2018

Pinnacle Training Solutions, the specialist personal development training company, have announced new electrical industry specific award winning Open Workshops across the UK.

The workshops are designed so that wholesalers can send individuals or a number of their teams to help them improve bottom line margins.

The first course, ‘Excelling at Customer Service’ covers how that getting it right first time, every time can have a serious impact on customer service and how, as individuals, we personally can make a difference to not just getting the business – but growing it!

The plan is to roll these out across the UK and to cover all aspects of electrical wholesaling and manufacturing from Sales Assistant level up to Branch and Regional Manager.

The first of these is planned for June 14th in M25 London area and is a real cost-effective way to train teams – delivered by trainers who have been there and worn the T-shirt!

Said Barry Hall, Sales and sarketing director “Having trained literally thousands of people in the industry and seeing the great results it can deliver, we saw an opportunity for those wholesalers who perhaps only have a single or few branches to reap the rewards that this training offers in a way that more generic courses cannot. These workshops really are tailored around real-life wholesaler experiences and the day to day challenges they face.”

The workshops are relaxed, fun yet interactive and the delegates will leave with an action plan that can be implemented straight away back at the branch.

Pinnacle Training Solutions are a specialist training and development company operating exclusively in the electrical wholesale and manufacturing sectors. They offer bespoke training for all levels of employees, including Graduate recruitment and Management Development Programmes.

For further information, please call 01952 462300 or to book, go to